Contact Us
Support InfoSupport Information
Support Hours
Monday through Friday, 9:00 AM – 5:00 PM WIB (excluding holidays)
Response Times
We typically respond to support requests within 24 hours. During peak periods, responses may take 1-3 days.
Support Limitations
Our support is limited to inquiries regarding shipping, payments, and related matters. We are strictly a supplier of research chemical materials and do not assist with research-related tasks.
